Shipping Policy

At Dzir, we’re dedicated to ensuring your shopping experience is as delightful as indulging in our decadent chocolates. Please take a moment to review our shipping policy for a seamless shopping experience:

  1. Timely Delivery:
  • All orders within India are guaranteed to arrive within 2-3 working days.
  1. Order Processing:
  • Once your order is placed, our diligent team processes it within 2 business days.
  1. Shipping Options:
  • Choose from a variety of secure and reliable shipping methods, including standard and express shipping, tailored to your preferences.
  1. Estimated Delivery Time:
  • The estimated delivery time may vary based on your location and selected shipping method. For precise details, please refer to the tracking information provided by the shipping carrier.
  1. Transparent Shipping Charges:
  • Shipping charges will be automatically included in your total order amount, calculated based on the weight and destination of your items. You’ll see the exact shipping cost clearly displayed during the checkout process.
  1. Order Tracking:
  • Once your order is dispatched, you’ll receive a shipping confirmation email containing a tracking number. Utilize this number to monitor the progress of your delivery with ease.
  1. Nationwide Delivery:
  • Rest assured, we deliver across India. If your location isn’t listed, kindly contact our customer support team, and we’ll strive to accommodate your request.
  1. Premium Packaging:
  • Your chocolates are meticulously packaged with care and attention to detail, ensuring they arrive in pristine condition. We use top-quality materials to safeguard the quality of your order.
  1. Prompt Resolution of Issues:
  • Should you encounter any delivery issues, such as receiving a damaged or incorrect order, please reach out to our customer support team within 3 days of receipt. We’re committed to promptly addressing your concerns and providing a satisfactory resolution.

We value your feedback, queries, and concerns. Feel free to connect with us at [email protected] or call us at +91 7760776982. Your satisfaction is our top priority, and we’re here to assist you every step of the way.